Duvalclerk.com - Court Records (2024)

Duvalclerk.com

> Online Options > Court Records

Content

Court Records SearchBeginning in 2014, the Florida Supreme Court has issued a series of administrative orders allowing the public to view non-confidential court records via the internet, while simultaneously protecting confidential and sensitive information.

In accordance with AOSC23-2, an individual's viewing permissionsare governed by the role of the particular user, the type of case, the nature of the specific court document, and the nature of the information contained within that court document. The varying access levels are prescribed in theSecurity Matrixcontained within the Supreme Court's administrative order.

Online access to Duval County court records isavailable through the Clerk's online records portal, known as CORE.

This basic level of access allows the public to view non-confidential court records in non-confidential case types, but does not allow them to request access to documents that have not already been reviewed and published to CORE for viewing. Those utilizing the basic public access level are also not permitted to view records in cases governed by the Florida Rules of Family Law or the Florida Probate Rulesper the Supreme Court's order.

Those who choose to register and create a free CORE account with the Clerk's Office have the enhanced capability to request that new documents be reviewed and published to CORE. If a document is requested, it will be reviewed by a Clerk employee to ensure that the document is properly redacted prior to release. Once complete, the requestor will receive an email notification that the document is ready to be viewed. Once the document is published to CORE, it is available to be viewed by all CORE users who are granted access under the Supreme Court's rules.

Registered users are also are also able to view non-confidential records in cases governed by the Florida Rules of Family Law and the Florida Probate Rules.

Registration

To become a registered user, please fill out theRegistration Agreement to View Records Onlineand return it to the Clerk's Office following the instructions on the form.

Certain government agencies or law firms wanting to register multiple users also will need to complete and sign theAgency Registration Agreement to View Records Onlineand return it to the Clerk's Office following the instructions on the form.

A relatedGatekeeper Management Request Formmust be completed and returned to identify the authorized users within the pertinent agency, or law firm; as well as anAgency Supplemental Request Formto designate replacement or additional gatekeepers.

Frequently Asked Questions

Expand All Collapse All

Why can I not see cases on which I am an attorney of record?

Most issues with cases not being viewable by an attorney are because they are not actually listed as attorney of record in the CORE system. Verify that you are listed in the “Attorney” section of the case record on CORE. If you are not listed and have previously filed a Notice of Appearance, contact the Clerk department the case is filed in at (904) 255-2000 so that a deputy clerk can update the case. Once you are listed in the Attorney section, you should have access to most case records.

I am representing myself (non-attorney) , how can I see my case information?

Any self-represented party (known as pro se) must first register for a free account on CORE. The user must then fill out theRegistration Agreement to View Records Onlineand list the cases in which they are representing themselves.

A document shows "View on Request", what does this mean?

Documents marked as "View on Request" are available for public viewing. However, once the document has been requested, it must first be processed by a Clerk employee to ensure that the document is properly redacted. This process must be performed manually on each document requested the first time it is released to the public. The time this takes is dependent upon manpower availability and the current workload. Alternatively, documents can be provided in person at the Courthouse.

When the document has been published by the deputy clerk for viewing, the requester will receive an email notifying them that the document is ready to be viewed. Once a document has been published to CORE, it is available to be viewed by all CORE users who have access to it under the Florida Supreme Court's Access Security Matrix.

I am using Public Access and cannot see any documents and the icon says "unavailable", why?

Based on the user’s security level the “Unavailable” icon represents documents that are confidential and unavailable through the online portal. Some documents may be available if requested in person at the Duval Clerk’s Office. Please contact the specific department regarding the availability of these documents.