Resolving Ticketmaster's "Pardon The Interruption" Error: A Comprehensive Guide (2023)

In the realm of online ticket purchasing, encountering the dreaded "Pardon The Interruption" error on Ticketmaster can be a frustrating roadblock. This guide serves as a definitive solution to overcome this issue and ensure a seamless ticket booking experience.

Understanding the Error

Before delving into the solutions, it's crucial to grasp why Ticketmaster displays the "Pardon The Interruption" error. Several factors contribute to this obstacle, including:

  • Internet connectivity issues
  • Server problems
  • Use of VPN
  • Browser incompatibility
  • JavaScript disabled
  • Outdated app
  • Bugs or glitches within the app

Solutions to Fix the Error

1) Restart The System

Minor bugs within the Ticketmaster app can often be resolved by a simple system restart. It's recommended to restart your device to address any technical glitches that may impede the ticket booking process.

2) Check The Internet Connection

A stable internet connection is paramount for purchasing tickets smoothly. Verify the speed of your internet connection using and restart your router if needed. A reliable connection is fundamental to a hassle-free ticket buying experience.

3) Check The Server Status

Regularly check Ticketmaster's server status, especially if you encounter errors while booking tickets. Utilize the Downdetector website to monitor server outages. If issues persist, be patient as temporary holds may be in place until server problems are resolved.

4) Use A Different Browser

Browser compatibility can be a stumbling block. Try accessing Ticketmaster from a different browser to determine if the issue is browser-specific. Having multiple browsers installed provides flexibility and can help bypass compatibility issues.

5) Restart The Browser

If the browser fails to load the website's resources correctly, restarting it can clear temporary data, cache, and cookies, potentially resolving the issue. If the problem persists, consider restarting your entire system.

6) Refresh The Page

Temporary glitches may trigger the error. Refreshing the Ticketmaster page can be a quick fix. Use the refresh button on your browser or press F5 on your keyboard to refresh the page and potentially resolve the interruption error.

7) Enable The Javascript

Ticketmaster heavily relies on JavaScript for a smooth ticket purchasing experience. Ensure JavaScript is enabled in your browser settings. For Mozilla Firefox users, navigate to Settings > Privacy and Security > Site Settings, then enable JavaScript and add Ticketmaster to the list.

8) Enable Or Disable VPN

If using a VPN, consider disabling it during the ticket purchasing process. Ticketmaster verifies location, and sudden changes due to VPN usage may trigger the interruption error. Right-click on the VPN icon and select "Disconnect" to turn it off temporarily.

9) Update The App

Regularly update the Ticketmaster app to ensure compatibility and resolve potential bugs. Check for updates on your device's app store and download any available updates to address issues causing the interruption error.

10) Reinstall The App

If the app is not functioning correctly, uninstall it and then reinstall it. On Android devices, locate the Ticketmaster app, press and hold the icon, select "Uninstall," then reinstall the app to potentially fix the interruption error.

11) Contact Ticketmaster Customer Support

If all else fails, reaching out to Ticketmaster customer support is a viable option. Complete the request form with relevant details to seek further assistance in resolving the interruption error.

Frequently Asked Questions (FAQs)

How Long Does The "Pardon The Interruption" Error Last? The duration varies, but in most cases, it resolves within a few minutes. Complex issues may take longer.

Will My Ticket Purchase Be Affected? Yes, the error can impact the transaction. Check your email for updates on the ticket purchase process.

Can I Buy Tickets During The Error? No, the error prevents ticket purchases. Wait until the issue is resolved.


This comprehensive guide equips users with the necessary tools to overcome the "Pardon The Interruption" error on Ticketmaster. For further assistance, contact Ticketmaster customer support. Happy ticket hunting!

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