Resolving Ticketmaster's "Pardon the Interruption" Error: A Comprehensive Guide (2023)

In the digital landscape, encountering an error like "Pardon the Interruption" on Ticketmaster can be frustrating. This issue often arises due to Ticketmaster's spam protection systems, designed to optimize website performance. If you find yourself facing this error, fear not – we've compiled a comprehensive guide to swiftly resolve this inconvenience.

1. Switch Network Connection

Firstly, assess your network connection. The error may stem from your IP address being flagged by Ticketmaster. Switch to a different network connection, such as mobile data or a WiFi hotspot, to bypass Ticketmaster's protective measures and eliminate the false positive.

2. Disable Third-Party Extensions

Third-party browser extensions can occasionally trigger the error. Disable these extensions, especially in incognito mode, to identify and rectify any interference. If the issue persists, proceed to the next step.

3. Utilize a VPN Connection

In certain scenarios, Ticketmaster might block your network connection. Using a VPN can be a viable solution, masking your IP address and enhancing online privacy. However, exercise caution, as VPNs can also contribute to the problem. If not already using a VPN, try enabling one; otherwise, disconnect and observe the results.

4. Clear Browser Cache and Cookies

Browser cache and cookies, while crucial for web performance, can sometimes lead to inconsistencies triggering the error. Clearing them is a simple yet effective solution.

Google Chrome:

  1. Click on the More menu button.
  2. Navigate to More tools > Clear browsing data.
  3. Choose "All time" from the Time range menu.
  4. Select Cookies and other site data, and Cached image and files.
  5. Click Clear data.

Microsoft Edge:

  1. Click on the More menu button.
  2. Choose Settings and switch to the Privacy tab.
  3. Click Choose what to clear next to Clear browsing data now.
  4. Select "All time" from the Time range menu.
  5. Check Cookies and other site data, Cached images and files, and Site permissions.
  6. Click Clear now.

Mozilla Firefox:

  1. Click on the menu button.
  2. Select Settings and switch to the Privacy & Security tab.
  3. Click Clear Data.
  4. Select both checkboxes and click Clear.

5. Disable VPN Adapters

Previously installed VPN adapters may interfere with your network connection, triggering Ticketmaster's spam protection. Disable these adapters to prevent conflicts.

  1. Open Settings (Windows key + I).
  2. Navigate to Network and Internet > Advanced network settings > More network adapter options.
  3. Right-click on VPN adapters and choose Disable.

6. Change DNS Server

If the DNS server is causing issues, changing it can be a solution.

  1. Open Settings (Windows key + I).
  2. Navigate to Network and Internet > Advanced network settings > More network adapter options.
  3. Right-click on your network adapter, choose Properties.
  4. Double-click on Internet Protocol Version 4 (TCP/IPv4).
  5. Choose "Use the following DNS server addresses" and enter Google (, or Cloudflare (,
  6. Click OK.

7. Contact Ticketmaster Support

If the issue persists, contact Ticketmaster's support through their email. Explain the situation, and they can work with webmasters to remove your IP address from the blacklist, restoring your access to the website.

By following these steps, you can navigate through and resolve the "Pardon the Interruption" error on Ticketmaster, ensuring a smooth and uninterrupted ticket purchasing experience.

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