Resolving Ticketmaster Pardon the Interruption Error: A Comprehensive Guide (2023)

In the realm of event ticketing, accessing Ticketmaster seamlessly is crucial for securing your favorite seats. However, the dreaded "Pardon the Interruption" error can disrupt this experience. Fear not, as we present an exhaustive guide to troubleshoot and fix this issue.

Understanding the Pardon the Interruption Error

Browsing Speed Matters

If your browsing speed is too swift, Ticketmaster might mistake you for a bot, leading to access denial. Adjust your browsing speed to a more human level to overcome this hurdle.

Javascript: The Heart of Ticketmaster

Ticketmaster heavily relies on Javascript. Ensure it's enabled in your browser settings to prevent functionality issues. Follow specific instructions based on your browser type (Internet Explorer, Chrome, Firefox, or Safari) to enable Javascript seamlessly.

Third-Party Browser Plugins

Some browser plugins can interfere with Ticketmaster's functionality. Disable any third-party plugins and attempt to access the website again.

VPN/Proxy Usage

If a VPN or proxy is active, Ticketmaster may struggle to verify your location, resulting in access denial. Disable the VPN/proxy and access the website directly.

How to Fix Ticketmaster Pardon the Interruption Error

Fix 1: Enable Javascript in Your Browser

  1. For Internet Explorer:

    • Open Internet Explorer.
    • Go to Tools > Internet Options > Security Tab > Custom Level.
    • Ensure "Enable" is selected under Active Scripting.
  2. For Chrome:

    • Open Chrome.
    • Navigate to Settings > Security and Privacy > Site settings > Content.
    • Enable Javascript for Ticketmaster or all sites.
  3. For Firefox:

    • Type "about:config" in the search bar.
    • Accept the risk and continue.
    • Search for "javascript.enabled" and toggle its status.
  4. For Safari:

    • Open Safari.
    • Go to Preferences > Security.
    • Check the "Enable JavaScript" box.

Fix 2: Check Your Network Connection

Ensure a stable internet connection. Restart your router or switch between Wi-Fi and mobile data to confirm connectivity.

Fix 3: Check Ticketmaster Services Status

Visit Downdetector () to check if Ticketmaster services are down. Wait if there are technical issues reported.

Fix 4-11: Additional Solutions

  • Try using a different browser.
  • Disable ad and pop-up blockers.
  • Clear browser cache and cookies.
  • Check Ticketmaster server status.
  • Disable third-party browser plugins.
  • Disable VPN services.
  • Disable any installed proxy server.

If All Else Fails, Contact Ticketmaster Support

If none of the above solutions work, reach out to Ticketmaster customer support. Fill out the request form on the Ticketmaster site with relevant details for assistance.


Navigating through the Ticketmaster Pardon the Interruption error is achievable with the right strategies. Enable Javascript, optimize network connectivity, and employ additional fixes as needed. Don't let technical glitches hinder your event ticketing experience – follow these steps to ensure seamless access to Ticketmaster services.

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