Operations Manager - JN-032024-6381405 | Michael Page (2024)

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Added 23/04/2024

  • Brede management positie
  • Logistiek/Customer Service

About Our Client

Blue Solutions is a value-adding distributor, whose activities are organized across two core divisions: Pool Care and Waste Water Care. Together, they are responsible for 30 million euros in sales, with the largest part of the revenue coming from the Netherlands. Pool Care consists of chemical water treatment products for public and private pools, as well as the actual selling and installing of pools, saunas, and infra-red cabins. Blue Solutions operates under the brands Melspring and Interhiva.Waste Water Care focuses on tailor-made chemical waste water treatments, for industrial, agricultural, and public contexts.The Pool Care division offers a complete line of chemical water treatment products for public and private swimming pools and spas under brand name Melspring. It distributes a full range of premium chlorine products, pH stabilizers, flocculants, anti-algae, and cleaning products, as well as pool accessories for water analysis and maintenance. Under the brand name Interhiva (further split into Interhiva Retail and Interhiva Projects), the division also distributes pools, spas, and saunas on a turnkey basis, including the installation service. The globally sourced products are primarily sold in a B2B market, through an extensive supply and distribution network, underpinned by long-standing relationships. The group also sells products directly online through their own ecommerce channel.Blue Solutions is located in the Netherlands, but the company is active on several continents, with the bulk of the business in Germany, the Benelux, and Scandinavia. Supply and sourcing holds a global scope, from Asia to Eastern Europe to the United States. With the majority share held by a private equity fund, there is a mandate to refresh the company's strategy through three pillars: 1) capitalizing on the team's expertise and market knowledge to develop innovative solutions; 2) accelerating activities in the horticulture sector; and 3) implementing a targeted external growth policy to consolidate Blue Solutions' positions and enter adjacent markets.

Job Description

  • Coordinates the tasks of the commercial & technical service support staff for whom support and solving sales-related customer problems are central (return portal, warranty, parts, building instruction, parts, spare parts and repairs. Efficient planning of service engineers
  • Focuses on optimal execution of the expedition/warehouse activities and the related administration
  • Manages the warehouse/expedition in such a way that the goods can be delivered to the customer on time, at optimal conditions, within the agreed timeline
  • Ensures optimal cooperation with Inside Sales and Purchasing
  • Ensures optimal staffing with regard to head of warehouse/shipping department (expedition) and adequate resources to be able to perform the work. Determine priorities, indentifies problems and solving them
  • Identifies opportunities or is approached to optimize work processes within Blue Solutions PoolCare and between departments, or make them more efficient and effective, improve quality and reduce structural costs
  • Ensures an action plan with planning and budget in terms of time, staffing, budget and quality. (Re)defines a question of assignment, makes proposals for the approach and generates ideas
  • Maps out the investment and monitors costs and deadlines. Develops, optimizes and implements work processes in coordination with managers
  • Performs administrative and organizational work in the areas of:
  • Recruitment
  • Sick leave counseling
  • Occupational health and safety legislation
  • Consults with Financial Administrator about administrative handling of appointment and termination of employment and other matters regarding staff and salary administration
  • Compiles management information
  • Prepares standard reports with deviation analyzes and improvement proposals
  • Provides input for the annual plan
  • Is co-responsible for forecasting and monitoring budgets.
  • Consults with management team
  • Team meetings own department(s)
  • Management of employees
  • Effective use of management techniques and leadership style(s)
  • Delegates tasks and transfers knowledge and insight to employees
  • Ensures application of Poolcare HR policy in focus area
  • Handles personnel matters such as leave, absenteeism
  • Takes care of competent employees by, among other things, developing employees' competencies
  • Conducts performance interviews

The Successful Applicant

  • Higher education (operations, logistics)
  • Minimum of 7 years relevant working experience, also in a management position
  • Strong process oriented & capable of optimalisation (logistics, ERP etc)
  • Affinity with the wellness and swimming pool industry is a plus
  • Dutch and English language in word and writing. German is an advantage
  • Never loses sight of business interest and has vision
  • Proactive and can act cost-consciously
  • Result-oriented and realistic
  • Social and communicative skills for maintaining internal and external contacts
  • Empathy, organizational sensitivity, commercial insight
  • Can cooperate with different cultures

What's on Offer

  • Competitive Salary
  • Company Car
  • Bonus potential


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Operations Manager - JN-032024-6381405 | Michael Page (2024)


How to pass an operations manager interview? ›

What is the best way to prepare for an operations manager interview as an HR professional? Understand the key responsibilities of the role, familiarize yourself with industry-specific challenges, and focus on questions that gauge problem-solving abilities, experience, and communication skills.

What did operation manager do? ›

Operations managers help ensure that the company's products and services meet quality standards. They set goals, collaborate with quality control teams, monitor quality assurance systems, and institute changes to meet evolving market conditions and customer demands. Supporting HR initiatives.

What is the rule of operations manager? ›

In addition to managing teams, operations managers are also responsible for efficient resource allocation. Drawing upon their technical expertise, they make data-driven decisions to optimize productivity and minimize waste. They analyze key metrics and use the insights gained to allocate resources effectively.

What is the step up from operations manager? ›

If you are an Operations Manager, you are in a great position to move into a COO role because you already understand the business operations and you can manage a team. A COO is a highly sought-after role.

What to ask an operations manager? ›

Top Operations Manager Interview Questions and Answers
  • What skills do you use to solve business problems? ...
  • How will you juggle achieving your target and helping your team reach their goals? ...
  • How do you measure the success of a project? ...
  • How do you handle failure? ...
  • How do you delegate work among the team?

What is another name for an operations manager? ›

A COO, also known as a Chief Operating Officer, manages the day-to-day operations and logistics of an organization.

What are the three most important roles of an operation manager? ›

Operations Manager responsibilities include:
  • Ensuring all operations are carried on in an appropriate, cost-effective way.
  • Improving operational management systems, processes and best practices.
  • Helping the organization's processes remain legally compliant.

Is Operation manager stressful? ›

Business Operations Managers are frequently the first point of contact during a crisis. The unpredictability and urgency of these situations can lead to extended work hours and heightened stress levels, making it difficult to maintain a clear separation between work and personal life.

Who needs a operations manager? ›

Operations managers make sure an organization and its operations run as smoothly and efficiently as possible at every level. Operations managers work in a wide variety of industries, including retail, health care, finance, insurance, and manufacturing. Duties vary depending on the needs and size of the organization.

Who do operations managers report to? ›

It may change by industry, but operations managers generally report to chief operating officers (COOs) and other leadership teams. They also work closely with the product team, the customer service team, maintenance tech managers, HR, sales, and other relevant roles across the organization.

What decisions do operations managers make? ›

Operational decisions focus on scheduling, maintaining equipment, and meeting customer demand. Quality control and workload balancing are also important considerations. Inventory decisions relate to determining inventory needs and coordinating production and stocking decisions throughout the supply chain.

What is the highest salary for an operations manager? ›

Operations Manager salary in India ranges between ₹ 3.0 Lakhs to ₹ 21.0 Lakhs with an average annual salary of ₹ 10.7 Lakhs. Salary estimates are based on 75.9k latest salaries received from Operations Managers.

What other jobs can an operations manager do? ›

Alternative Careers and Related Jobs For an Operations Manager
  • Project Manager. Fairly Similar Skills. ...
  • Program Manager. Fairly Similar Skills. ...
  • Account Manager. Fairly Similar Skills. ...
  • Salesperson. Fairly Similar Skills. ...
  • Operational Specialist. Very Similar Skills. ...
  • Sales Manager. Fairly Similar Skills. ...
  • Plant Manager. ...
  • Service Manager.

Is operations manager a CEO? ›

On the other hand, the operations manager typically holds a middle-management position and reports directly to either the CEO or the COO (Chief Operating Officer). While the operations manager plays a crucial role in overseeing day-to-day operations, they are not at the top of the organizational structure.

Why should I hire you as an operations manager? ›

Sample Answer: I am a strong communicator with excellent interpersonal skills. I have a proven track record of working with different teams to find ways to improve efficiency and productivity. I am also a critical thinker who can solve problems in a timely manner.

What are the three most critical qualities of an operations manager? ›

Yes, being an operations manager is a highly valued and rewarding role. It can significantly contribute to an organization's efficiency, profitability, and strategic direction. This role demands a blend of strategic thinking, leadership, and problem-solving skills, making it both challenging and fulfilling.

What makes a strong operations manager? ›

Since their role involves leading, managing, and staffing teams of people to achieve organizational goals, people management capabilities are one of the top skills operations managers need to possess. This includes building strong teams, encouraging teamwork, fostering a positive workplace, and engaging employees.

What are the three key aspects to the role of an operations manager? ›

The responsibilities of an operations manager typically include: Overseeing daily operations to ensure efficiency and productivity. Developing and implementing strategies to improve operational processes. Managing budgets, resources, and expenses.

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