Windows 11Windows 10
There are many reasons why you might receive an error message when upgrading or installing Windows 11, but common errors can be fixed with a few steps that you can do on your own. Note: An upgrade takes your device from an older version of Windows, such as Windows 7,Windows 8.1, or Windows 10to Windows 11.
Before searching for a specific error code, try the tips listed in General fixes. If those don't fix your upgrade or installation problem,check the table of error codes at the bottom of this article.
General fixes
Here are some things you can try to fix upgrade and installation errors:
Unplug any nonessential hardware devices. These could include headphones, printers, scanners speakers, USB flash drives, and external hard drives.
If you’re using a laptop and it’s plugged in to a docking station, undock it.
It’s a good idea to make sure that all important updates are installed before trying to upgrade Windows. This includes updates to hardware drivers on your device.
For information and to make sure you're up-to-date, see Windows Update: FAQ.
Use Windows Defender to protect your device during the upgrade—non-Microsoft antivirus software can sometimes cause upgrade problems. As long as you have installation media and all required activation information, you can always reinstall the software after you upgrade.
To remove an antivirus application, go to Control Panel\Programs\Programs and Features. Select the program, and then select Uninstall. Select Yes to confirm.
Outdated software can cause problems with a Windows upgrade, so removing old or nonessential applications can help.
If you plan to reinstall the application later, make sure you have the installation media and all required activation information before removing it.
To uninstall software, go to Control Panel\Programs\Programs and Features. Select the program, and then select Uninstall. Select Yes to confirm.
To upgrade to Windows 11, you need enough space on your hard drive for the installation to take place.
To view how much hard drive space is available on your computer, selectFile Exploreron the taskbar (known as Windows Explorer in Windows 7) or press Windows logo key + E.
Then select Computer or This PC and look under Hard Disk Drives or under Devices and drives. If there are multiple drives listed, the system drive is the drive that includes a Microsoft Windows logo above the drive icon. You’ll see the amount of available space under the drive.
If it looks like your drive is running low on space, see Tips to free up drive space on your PC.
0xC1900101 Errors
An error that begins with 0xC1900101 is usually a driver error. If you see any of these error codes, try the following steps first to fix the problem. If these steps don’t work, see Resolve Windows upgrade errors for more detailed technical info.
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0xC1900101 - 0x2000c
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0xC1900101 - 0x20017
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0xC1900101 - 0x30018
(Video) Fix Any Windows Update Error on Windows 10/Windows 11 -
0xC1900101 - 0x3000D
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0xC1900101 - 0x4000D
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0xC1900101 - 0x40017
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Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. For more info, see Free up drive space in Windows.
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Run Windows Update a few times. Download and install any available updates in Windows Update, including software updates, hardware updates, and some third-party drivers. Use the Windows Update Troubleshooter to fix Windows 11 Update errors.
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Check third-party drivers and download any updates. You can find third-party drivers and installation instructions for any hardware you’ve added to your device on the manufacturer’s website.
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Unplug extra hardware. Remove all external storage devices and drives, docks, and other hardware you might have plugged into your device that isn’t needed for basic functionality.
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Check Device Manager for errors.In the search box on the taskbar, type device manager. Choose Device Manager from the results. In the window that pops up, look for any device with a yellow exclamation mark beside it (you may have to select each category to switch to the list of devices). Press and hold (or right-click) the device name and select either Update Driver Software or Uninstall to correct the errors.
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Remove third-party security software. Make sure you know how to reinstall your programs and that any necessary product keys are on hand. Windows Defender will help protect your device in the meantime.
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Repair hard-drive errors.In the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type chkdsk/f C: and press the Enter key. Repairs automatically start on your hard drive, and you’ll be asked to restart your device.
Note:You must have administrator permissions on your device to do this.
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Do a clean restart into Windows.SeeHow to perform a clean boot in Windows.
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Restore and repair system files.In the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key. (Learn to repair a Windows image)
Note:You must have administrator permissions on your device to do this.
Other Common Errors
The following table lists the most common upgrade and installation errors and some things you can try to fix them. If you continue havingproblems upgrading or installingWindows, contact Microsoft support.
| Error | What it means and how to fix it |
|---|---|
| 0xc1900223 | This indicates that there was a problem downloading and installing the selected update. Windows Update will try again later and there is nothing you need to do at this time. |
| 0xC1900208 – 0x4000C | This could indicate that an incompatible app installed on your PC is blocking the upgrade process from completing. Check to make sure that any incompatible apps are uninstalled and then try upgrading again. |
| 0xC1900107 | A cleanup operation from a previous installation attempt is still pending, and a system restart is required to continue the upgrade. Restart the device and run setup again. If restarting device does not resolve the issue, then use the Disk Cleanup utility and clean up the temporary files and the System files. For more information, see Disk cleanup in Windows. |
| 0x80073712 | Afile needed by Windows Update is likely damaged or missing.Try repairing your system files: In the search box on the taskbar,type command prompt. Choose Command Prompt from the list of results. In the window that appears, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key. |
| 0xC1900200 – 0x20008 0xC1900202 – 0x20008 | This maysignify thatyour PC doesn’t meet the minimum requirements to download or install the upgrade to Windows11. Learn more about the minimum requirements for Windows 11. |
| 0x800F0923 | Thismight indicate that a driver or other software on your PC isn't compatible with the upgrade toWindows11.For info about how to fix this problem, contact Microsoft support. |
| 0x80200056 | This could mean that the upgrade process was interrupted because you accidentally restarted your PC or signed out of your PC. Try upgrading again and make sure your PC is plugged in and stays turned on. |
| 0x800F0922 | This error might mean that your PC couldn't connect to the Windows Update servers. If you're using a VPN connection to connect to a work network, disconnect from the network and turn off the VPN software (if applicable) and try upgrading again. The error could also mean there isn't enough free space in the System Reserved partition. You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition. |
| Error: We couldn't complete the updates. Undoing changes. Don't turn off your computer. Error: Failure configuring Windows Updates. Reverting changes. | These are generic errors that might appear any time a Windows update fails. You'll need to determine the specific error code to investigate how to best resolve this problem. You can find the error code for the failed update by viewing your update history. Look for the update that wasn't installed, note the error code, and then contact Microsoft support. To view your update history in Windows11:
|
| Error: The update isn't applicable to your computer. | This error might mean that your PC doesn't have the required updates installed. Check to make sure that all important updates are installed on your PC before you try upgrading. |
| 0x80070070 – 0x50011 0x80070070 – 0x50012 0x80070070 – 0x60000 | This likely indicatesthat your PC doesn’t have enough space available to install the upgrade. Free some space on the drive and try again. Get tips for freeing up drive space |
| 0x80300024 | The specified disk operation is not supported by the target disk, partition, or volume. Make sure your machine meets the minimum requirements to install Windows. |
| 0x80070002 0x20009 | The system cannot find the file specified. If you have a disk or disks where you are not installing Windows 11 on, remove those disks. |
| 0xC1900101 0x20017 0xC1900101 0x30017 | A driver has caused a problem. Disable or remove all 3rd party antivirus or antispyware from your system. Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display. Contact your hardware vendor to obtain updated device drivers. |
| 0x8007042B 0x4000D | Windows Setup terminated unexpectedly due to another process running in the background. When you start Windows by using a normal startup, several applications and services start automatically, and then run in the background. These programs include basic system processes, antivirus software, system utility applications, and other software that has been previously installed. These applications and services can cause interference when you attempt to upgrade to the latest version of Windows 11. To help you determine whether a background program is interfering with the upgrade, a"clean boot" may be needed. See How to perform a clean boot in Windows. |
| 0x800700B7 0x2000a | Windows Setup terminated unexpectedly due to another process running in the background. Uninstall any antivirus or antispyware software and update again. |
There are many reasons why you might receive an error message when upgrading or installing Windows 10, but common errors can be fixed with a few steps that you can do on your own. Note: An upgrade takes your device from an older version of Windows, such as Windows 7 or Windows 8.1, to Windows 10.
Before searching for a specific error code, try the tips listed in General fixes. If those don't fix your upgrade or installation problem,check the table of error codes at the bottom of this article.
General fixes
Here are some things you can try to fix upgrade and installation errors:
Unplug any nonessential hardware devices. These could include headphones, printers, scanners speakers, USB flash drives, and external hard drives.
If you’re using a laptop and it’s plugged in to a docking station, undock it.
It’s a good idea to make sure that all important updates are installed before trying to upgrade Windows. This includes updates to hardware drivers on your device.
For information and to make sure you're up-to-date, see Windows Update: FAQ.
Use Windows Defender to protect your device during the upgrade—non-Microsoft antivirus software can sometimes cause upgrade problems. As long as you have installation media and all required activation information, you can always reinstall the software after you upgrade.
To remove an antivirus application, go to Control Panel\Programs\Programs and Features. Select the program, and then select Uninstall. Select Yes to confirm.
Outdated software can cause problems with a Windows upgrade, so removing old or nonessential applications can help.
If you plan to reinstall the application later, make sure you have the installation media and all required activation information before removing it.
To uninstall software, go to Control Panel\Programs\Programs and Features. Select the program, and then select Uninstall. Select Yes to confirm.
To upgrade to Windows 10, you need enough space on your hard drive for the installation to take place.
To view how much hard drive space is available on your computer, select the Start button, then in the search box on the taskbar, type File Explorer (known as Windows Explorer in Windows 7).
Then select Computer or This PC and look under Hard Disk Drives or under Devices and drives. If there are multiple drives listed, the system drive is the drive that includes a Microsoft Windows logo above the drive icon. You’ll see the amount of available space under the drive.
If it looks like your drive is running low on space, see Tips to free up drive space on your PC.
0xC1900101 Errors
An error that begins with 0xC1900101 is usually a driver error. If you see any of these error codes, try the following steps first to fix the problem. If these steps don’t work, see Resolve Windows upgrade errors for more detailed technical info.
-
0xC1900101 - 0x2000c
-
0xC1900101 - 0x20017
-
0xC1900101 - 0x30018
-
0xC1900101 - 0x3000D
-
0xC1900101 - 0x4000D
-
0xC1900101 - 0x40017
-
Make sure that your device has enough space. Your device requires at least 16 GB of free space to upgrade a 32-bit OS, or 20 GB for a 64-bit OS. For more info, see Free up drive space in Windows.
-
Run Windows Update a few times. Download and install any available updates in Windows Update, including software updates, hardware updates, and some third-party drivers. Use the Windows Update Troubleshooter to fix Windows Update errors.
-
Check third-party drivers and download any updates. You can find third-party drivers and installation instructions for any hardware you’ve added to your device on the manufacturer’s website.
-
Unplug extra hardware. Remove all external storage devices and drives, docks, and other hardware you might have plugged into your device that isn’t needed for basic functionality.
-
Check Device Manager for errors. Select the Start button, then in the search box on the taskbar, type device manager. Choose Device Manager from the results. In the window that pops up, look for any device with a yellow exclamation mark beside it (you may have to select each category to switch to the list of devices). Press and hold (or right-click) the device name and select either Update Driver Software or Uninstall to correct the errors.
-
Remove third-party security software. Make sure you know how to reinstall your programs and that any necessary product keys are on hand. Windows Defender will help protect your device in the meantime.
-
Repair hard-drive errors. Select the Start button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type chkdsk/f C: and press the Enter key. Repairs automatically start on your hard drive, and you’ll be asked to restart your device.
Note:You must have administrator permissions on your device to do this.
-
Do a clean restart into Windows. Learn how.
(Video) The computer restarted unexpectedly or encountered an unexpected error windows 10 SOLUTION -
Restore and repair system files. Select the Start button, then in the search box on the taskbar, type command prompt. Choose Command Prompt from the list of results. In the window that pops up, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key. (Learn to repair a Windows image)
Note:You must have administrator permissions on your device to do this.
Other Common Errors
The following table lists the most common upgrade and installation errors and some things you can try to fix them. If you continue havingproblems upgrading or installingWindows10, contact Microsoft support.
| Error | What it means and how to fix it |
|---|---|
| 0xc1900223 | This indicates that there was a problem downloading and installing the selected update. Windows Update will try again later and there is nothing you need to do at this time. |
| 0xC1900208 – 0x4000C | This could indicate that an incompatible app installed on your PC is blocking the upgrade process from completing. Check to make sure that any incompatible apps are uninstalled and then try upgrading again. |
| 0xC1900107 | A cleanup operation from a previous installation attempt is still pending, and a system restart is required to continue the upgrade. Restart the device and run setup again. If restarting device does not resolve the issue, then use the Disk Cleanup utility and clean up the temporary files and the System files. For more information, see Disk cleanup in Windows. |
| 0x80073712 | Afile needed by Windows Update is likely damaged or missing.Try repairing your system files: Select the Startbutton and type command promptin the search box on the taskbar. Choose Command Prompt from the list of results. In the window that appears, type DISM.exe /Online /Cleanup-image /Restorehealth and press the Enter key. |
| 0xC1900200 – 0x20008 0xC1900202 – 0x20008 | This maysignify thatyour PC doesn’t meet the minimum requirements to download or install the upgrade to Windows10. Learn more about the minimum requirements for Windows |
| 0x800F0923 | Thismight indicate that a driver or other software on your PC isn't compatible with the upgrade toWindows10.For info about how to fix this problem, contact Microsoft support. |
| 0x80200056 | This could mean that the upgrade process was interrupted because you accidentally restarted your PC or signed out of your PC. Try upgrading again and make sure your PC is plugged in and stays turned on. |
| 0x800F0922 | This error might mean that your PC couldn't connect to the Windows Update servers. If you're using a VPN connection to connect to a work network, disconnect from the network and turn off the VPN software (if applicable) and try upgrading again. The error could also mean there isn't enough free space in the System Reserved partition. You might be able to fix this problem by using third-party software to increase the size of the System Reserved partition. |
| Error: We couldn't complete the updates. Undoing changes. Don't turn off your computer. Error: Failure configuring Windows Updates. Reverting changes. | These are generic errors that might appear any time a Windows update fails. You'll need to determine the specific error code to investigate how to best resolve this problem. You can find the error code for the failed update by viewing your update history. Look for the update that wasn't installed, note the error code, and then contact Microsoft support. To view your update history in Windows8.1:
To view your update history in Windows7:
|
| Error: The update isn't applicable to your computer. | This error might mean that your PC doesn't have the required updates installed. Check to make sure that all important updates are installed on your PC before you try upgrading. |
| 0x80070070 – 0x50011 0x80070070 – 0x50012 0x80070070 – 0x60000 | This likely indicatesthat your PC doesn’t have enough space available to install the upgrade. Free some space on the drive and try again. Get tips for freeing up drive space |
| 0x80300024 | The specified disk operation is not supported by the target disk, partition, or volume. Make sure your machine meets the minimum requirements to install Windows 10. |
| 0x80070002 0x20009 | The system cannot find the file specified. If you have a disk or disks where you are not installing Windows 10 on, remove those disks. |
| 0xC1900101 0x20017 0xC1900101 0x30017 | A driver has caused a problem. Disable or remove all 3rd party antivirus or antispyware from your system. Disconnect all peripheral devices that are connected to the system, except for the mouse, keyboard and display. Contact your hardware vendor to obtain updated device drivers. |
| 0x8007042B 0x4000D | Windows Setup terminated unexpectedly due to another process running in the background. When you start Windows by using a normal startup, several applications and services start automatically, and then run in the background. These programs include basic system processes, antivirus software, system utility applications, and other software that has been previously installed. These applications and services can cause interference when you attempt to upgrade to the latest version of Windows 10. To help you determine whether a background program is interfering with the upgrade, a "clean boot" may be needed. See How to perform a clean boot in Windows. |
| 0x800700B7 0x2000a | Windows Setup terminated unexpectedly due to another process running in the background. Uninstall any antivirus or antispyware software and update again. |
button. In the search box, type Update, and then, in the list of results, Select Windows Update > View update history.FAQs
Get help with Windows upgrade and installation errors? ›
The most common cause of Windows Update Error 0x800f080a is an issue with the system file. If certain key system files become outdated or corrupted, it can prevent Windows from properly downloading and installing updates. Another possible cause could be an issue with the Windows Update components themselves.
Why is there an error when I try to update Windows? ›The most common cause of Windows Update Error 0x800f080a is an issue with the system file. If certain key system files become outdated or corrupted, it can prevent Windows from properly downloading and installing updates. Another possible cause could be an issue with the Windows Update components themselves.
Why does my Windows 10 installation keep failing? ›If you've been trying to install Windows 10 and have got the message that "Windows 10 installation has failed," there's a good chance that your boot configuration data (BCD) is corrupted. Windows use BCD to store information about the boot process, and if it's corrupted, it can cause all sorts of problems.
What are the problems with the latest Windows 10 update 2023? ›Issues in KB5027215 – June 2023 update for Windows 10
One of the most common complaints is that Windows Update takes over half an hour to install the patch, which many consider excessive. This problem seems particularly prevalent following the Windows 10 June 2023 Update, released on June 13.
- Type cmd in the search box, choose Run as administrator, and click Yes to continue.
- Type wuauclt.exe /updatenow and hit Enter.
- This command will force Windows Update to check for updates and start downloading.
- Temporarily Disable Any Third-Party Antivirus Programs. ...
- Run the Windows Update Troubleshooter. ...
- Pause Other Updates in the Process. ...
- Use the Microsoft Update Catalog. ...
- Clean Install Windows.
The best tool for repairing damaged Windows installations is System File Checker (SFC). Like many of Microsoft's most powerful repair tools, SFC runs from the command line. After executing the program, it inspects Windows for signs of damage. When it detects damaged files, SFC automatically repairs them.
How to fix the installation ended prematurely because of an error issue on Windows? ›- Check for Compatibility Issues. ...
- Disable Antivirus and Firewall Software. ...
- Use a Different Installation Method.
- Clean Up Your Computer. ...
- Contact the Software Provider.
As a result, you can still upgrade to Windows 10 from Windows 7 or Windows 8.1 and claim a free digital license for the latest Windows 10 version, without being forced to jump through any hoops. That upgrade is more important than ever with support for previous Windows versions having officially ended in January 2023.
What to do when Windows Update is stuck? ›Restart your computer using either the reset button or by powering it off and then back on with the power button. Windows will start normally and finish installing the updates. If the Windows update installation is truly frozen, you have no other choice but to hard-reboot.
What is error code 0x80072f8f 0x20000? ›
So, the error code 0x80072f8f 20000 could be showing up because your PC can't properly communicate with Microsoft's servers. Thankfully, you can enable TLS 1.1 and TLS 1.2 by making changes to the system registry.
What is error code 0xC1900101? ›0xC1900101 is a generic rollback code, and usually indicates that an incompatible driver is present.
How do I fix error 0x80248007? ›- Method 1: Start the Windows Installer Service.
- Method 2: Reboot the Windows Update Service.
- Method 3: Run the Windows Update Troubleshooter.
- Method 4: Remove the Software Distribution Folder.
- sfc /scannow.
- DISM /Online /Cleanup-Image /ScanHealth.
- Restart Your Windows 10/11 PC.
- Use Windows Update Troubleshooter.
- Free Up Your Disk Space.
- Scan Your Windows 11/10 PC for Viruses and Malware.
- Enable Various . NET Frameworks on Your PC.
- Fix Corrupt Windows System Files.
- Clear Your Windows Update Cache.
- Manually Download and Install Your Windows Update.