Did they put in the correct oil? (2024)

Had the "carefree maintenance" done this weekend.

Just noticed the invoice does not say 507.00 oil. It has part # g-052-167-s0. I could not find any info online. Did they put in the right stuff, or am I going to have to return?

Thanks.

The correct (507.0) oil sold by dealers is: Castrol SLX Professional Longlife III. The VW part number for this oil is: VW G-052-195-1L.

If the put in anything else, they owe you another oil change for free (done right this time). Apparently "carefree" does not mean correct. They might not care, but you should.

Have Fun!

Don

P.S. I really find it amazing that VW dealers are still screwing this up after 3 years of "practice".

I got this part number for the correct oil:

Castrol SLX Professional LL03 (Gold Bottle) SAE 5W30
Spec 504.00/507.00: ACEA-C3

VW Part #: G-052-195-1L

Looks I'll be giving them a "shout".

Thanks all.

misteroboto said:

Looks I'll be giving them a "shout".

Thanks all.

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Which Dealership might this be?

I had a service done on the road while on Vacation and the dealership said Bulk Oil. I ran it till I got home and swapped it with fresh in the Bottle 1 liter Castrol from my local dealer.

Dealer receipts dont say much on what was actually done. Service writers just pull up a generic schedule service w/ pre-filled list of parts that may or may not show the correct parts.

The only way to tell if you got the correct oil is to either watch them pour it in, request the leftovers, or DIY. However, with that said, if your receipt indicates the wrong oil you should have a second oil change regardless of the accuracy of the parts list.

Fm > data IV

Castrol SLX Professional LL03 (Gold Bottle) SAE 5W30
Spec 504.00/507.00: ACEA-C3

VW Part #: G-052-195-1L​

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Can I "2nd" this submission ..... For that is exactly what I use.....in spite of the patch they inserted on my upper inside window sheld reading indicating my next required/suggested oil change > SYN 5w40
I also ask for the empty bottles..

I concur completely with the previous posts.

If you did not get G-052-195-1L oil you did not get the right stuff. It only comes in 1 liter gold plastic bottles. Thus you would require 5 and it should be listed that way on your RO.

Get it out of there and have the right stuff put in.

warbird24 said:

Which Dealership might this be?

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VW Springfield in Fairfax, VA near I-95 and I-495.
I've bought all my dubs there but have used their service only for warranty work until now.
Looks like I might have to reconsider the free maintenance. I can't trust them now.
That program has gone on for what, like two years now? How many incorrect oil changes is that???
What a shame.

warbird24 said:

Which Dealership might this be?

I had a service done on the road while on Vacation and the dealership said Bulk Oil. I ran it till I got home and swapped it with fresh in the Bottle 1 liter Castrol from my local dealer.

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FWIW, Castrol claims to sell the 507 oil in bulk (in a barrel, in other words).
Doesn't mean you shouldn't be concerned about what they put in, but a lack of gold bottles isn't definitive, apparently.

ajkreider said:

FWIW, Castrol claims to sell the 507 oil in bulk (in a barrel, in other words).
Doesn't mean you shouldn't be concerned about what they put in, but a lack of gold bottles isn't definitive, apparently.

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Do we have any proof of this? Or just making blanket assumptions?

Fm > ajkreider

....Castrol claims to sell the 507 oil in bulk.....​

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I'd love to know the source of that claim, a reasonable challenge, that's all..

http://www.castrol.com/castrol/extendedsectiongenericarticle.do?categoryId=9033115&contentId=7061122

Tough crowd, here. The relevant bits are at the bottom, where is says "Pack Sizes".

I don't work for Castrol, so I've no idea if this is true, but it is from their website, is geared for sale to dealerships, and this page is explicitly about oil for VW diesels.

Take it, again, FWIW.